Landlords and tenantsStep-by-step guide
Arrange and join household calls
Set up a virtual meeting around a lease, payment issue, or maintenance matter so the conversation stays attached to the right property relationship.
Follow these steps
- Authorized staff open Calls → New call and select the household or conversation that should have access.
- Enter the title and meeting time, then save and confirm the details with the participants.
- Residents open Calls & tours and select the meeting shared with their household. Join when the call is available and allow microphone and camera access as needed.
Residents join shared calls; scheduling requires staff permission. If calling is unavailable, use Messages to arrange another way to talk.
Open this workflowUse cases
Choose the scenario that matches the job you need to finish
Move-in walkthrough discussion
Rent delinquency resolution call
Maintenance follow-up with the tenant and vendor