Support
Report product issues without guessing where they should go.
Otticos support requests should include the route, the action you took, and the exact failure you saw. Signed-in users can submit reports inside the app, and anyone can still reach the team by email.
Signed-in users
Report bugs, payment flow problems, access issues, or content errors from the in-app support route.
Open in-app supportAccess blockers
If sign-in, invites, or password recovery are failing, email support directly so the team can review the account state.
Email supportWhat to include
Make the report useful
Include the exact page, the form or button involved, and whether the issue is repeatable.
Call out if the problem blocks money movement, sign-in, or a tenant-facing workflow.
Do not send passwords, Social Security numbers, full bank account numbers, or payment card numbers in freeform text.
Contact Otticos
Need help or need to reach us?
Temp and Major Inc.
604 W 60th Street, Chicago, IL 60621
Use hello@otticos.com for:
- Support questions
- Privacy and data requests
- Legal and policy notices