Run maintenance from intake to completion

Follow these steps

1. For immediate danger, contact emergency services and your property's emergency contact. Do not wait for an ordinary request reply.
2. Open Maintenance → New request. Select the relevant home and describe the issue, urgency, access instructions, and preferred visit window.
3. Open the saved request to post updates. Authorized staff can book a contractor and coordinate access.
4. After reviewing the outcome, staff can use Manage request to mark it completed and add a resolution note. If the issue returns, reopen it for review with a new note.

Request updates are text. Staff can store supporting images in Documents and identify the relevant request in the title; inline request attachments are not available.