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Calls

Virtual calls, recording consent, and post-call actions

Scheduled landlord-tenant video sessions can reduce friction, but only if expectations about participation, notes, and recording are explicit.

Control 1

Call participants should be tied to a lease, maintenance request, or other business context before access tokens are issued.

Control 2

Recording or transcription features should remain opt-in and policy-labeled before they are enabled.

Control 3

Calls that result in operational decisions should create follow-up tasks or notes rather than living only as a transient meeting.

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