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Occupancy records

Tenant identity, occupancy, and lease-party verification

Lease parties, roommates, guarantors, and helper payers must be distinguishable so financial responsibility and communication rights do not collapse into a single contact record.

Operational guidance · reviewed September 9, 2026 · maintained by Otticos Operations. These practices describe responsibilities for property teams. Automated document version recovery, self-service exports, and financial correction controls are not currently available. Contact support to discuss those requests. This guide does not replace the Terms of Service or Privacy Policy.

Control 1

Primary tenants, roommates, guarantors, and non-occupant helpers should be represented with separate roles and relationship context.

Control 2

Lease membership changes must preserve prior obligations rather than rewriting historical responsibility after the fact.

Control 3

Property teams should confirm who can receive notices, submit maintenance requests, and participate in payment discussions.

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