Charge management
Rent charge creation, amendments, and late-fee controls
Recurring rent is predictable, but the system still needs strong rules for edits, late fees, credits, and voids to avoid ledger drift.
Operational guidance · reviewed September 9, 2026 · maintained by Otticos Operations. These practices describe responsibilities for property teams. Automated document version recovery, self-service exports, and financial correction controls are not currently available. Contact support to discuss those requests. This guide does not replace the Terms of Service or Privacy Policy.
Control 1
Charges should move through explicit states such as open, partial, paid, overdue, or void with user-attributed updates.
Control 2
Late fees must be policy driven and never overwrite the originating rent charge amount.
Control 3
Backdated changes require a reason trail so month-end reporting can distinguish original rent from post-hoc adjustments.
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