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Payments

Payment settlement, returns, reversals, and exception queues

Submitted, pending, settled, failed, and reversed payments are different states and should move balances, rewards, and statements differently.

Control 1

Pending or manually recorded payments should not be treated as final cash until the processing path is confirmed.

Control 2

Returned ACH, failed card attempts, and chargebacks should reopen the charge position and reverse dependent rewards when appropriate.

Control 3

Manual status changes require an actor, timestamp, reason, and compensating journal entry if ledger impact changes.

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