Document controls
Lease source of truth, versioning, and document access
Documents need ownership, category, and retention controls so signed leases, receipts, and maintenance artifacts stay usable in audits and disputes.
Operational guidance · reviewed September 9, 2026 · maintained by Otticos Operations. These practices describe responsibilities for property teams. Automated document version recovery, self-service exports, and financial correction controls are not currently available. Contact support to discuss those requests. This guide does not replace the Terms of Service or Privacy Policy.
Control 1
Uploaded lease files should map to the correct organization, property, unit, and lease context before becoming visible to end users.
Control 2
Superseded lease versions must remain recoverable for audit and dispute timelines.
Control 3
Document downloads should align with account permissions and tenancy rules rather than with generic file URLs.
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