Data governance
Retention, deletion, export, and legal-hold readiness
Rent platforms hold financial, operational, and personal records that age differently, so deletion and export cannot be a single blanket rule.
Operational guidance · reviewed September 9, 2026 · maintained by Otticos Operations. These practices describe responsibilities for property teams. Automated document version recovery, self-service exports, and financial correction controls are not currently available. Contact support to discuss those requests. This guide does not replace the Terms of Service or Privacy Policy.
Control 1
Ledgers, receipts, notices, and lease artifacts should outlive casual profile edits or app-session churn.
Control 2
Deletion requests should distinguish user-profile removal from legally required financial record retention.
Control 3
Exports need to preserve enough context to reconstruct what a tenant, landlord, or auditor was seeing at the time.
Contact Otticos
Need help or need to reach us?
Temp and Major Inc.
604 W 60th Street, Chicago, IL 60621
Use hello@otticos.com for:
- Support questions
- Privacy and data requests
- Legal and policy notices